Hello Reine,
I have to let you know that your impressive professionalism on the phone when I booked the first carpet cleaning job directly led to my second booking. You made it so easy and made me feel that I am in good hands, thank you. I wish the conversation was recorded for “quality purposes”, because you were excellent. And I was surprised to receive the e-mail confirmation so quickly after booking the job- that type of quick follow-up is unheard of these days.
Thank you for being so professional-it made a huge difference. You were the third company I called and the only one I hope to continue to use.
Kind regards, Najla
